How To Fix FTVV_MESSAGES704 - Error whilst reading customer &1 in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 704

• Message text: Error whilst reading customer &1 in company code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES704 - Error whilst reading customer &1 in company code &2 ?

  The SAP error message FTVV_MESSAGES704 typically indicates that there is an issue with reading customer data for a specific customer account in a particular company code. This error can arise due to various reasons, such as missing data, incorrect configuration, or issues with the customer master record.
  Causes:
  
  Missing Customer Master Data: The customer master record may not exist for the specified customer and company code.
  Data Inconsistency: There may be inconsistencies in the customer data, such as missing mandatory fields.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  Configuration Issues: There may be configuration issues in the system related to customer account management.
  Technical Issues: There could be underlying technical issues, such as database problems or system errors.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Verify that the customer master record exists for the specified customer and company code. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the customer data. This can be done by reviewing the user's roles and authorizations in the system.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the customer master data. This can be done using transaction codes like SE16 to view the relevant tables.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to customer accounts in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), FD03 (Display Customer Financial), and SE16 (Data Browser).
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data management.
  Community Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.