How To Fix FTR_GENERAL564 - Copy of correspondence (CO key &) is created

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 564

• Message text: Copy of correspondence (CO key &) is created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL564 - Copy of correspondence (CO key &) is created ?

  The SAP error message FTR_GENERAL564 indicates that a copy of correspondence has been created for a specific contract or financial transaction, identified by the CO key. This message typically arises in the context of financial transactions, particularly in the area of Treasury and Risk Management (TRM) or Financial Accounting (FI).
  Cause:
  The error message is not necessarily an error in the traditional sense but rather an informational message indicating that a correspondence document has been generated. This could occur due to various reasons, such as:
  
  Automatic Correspondence Generation: The system may automatically generate correspondence for certain transactions, such as confirmations, statements, or notifications related to financial instruments.
  Manual Trigger: A user may have manually triggered the creation of correspondence for a specific transaction or contract.
  System Configuration: The system may be configured to generate correspondence under certain conditions, which could lead to this message being displayed.
  
  Solution:
  Since this message is informational, there may not be a need for a specific solution unless it is causing confusion or issues in processing. However, here are some steps you can take:
  
  Review Correspondence: Check the generated correspondence to ensure it meets your requirements and contains the necessary information.
  Configuration Check: If the generation of correspondence is unexpected, review the configuration settings in the SAP system related to correspondence management. This may involve checking the settings in the Treasury module or the relevant financial module.
  User Training: If users are confused by this message, consider providing training or documentation to clarify what it means and when it is generated.
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific transaction or process that triggered this message.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to look into transaction codes related to Treasury management (e.g., FTR_CREATE, FTR_EDIT) or financial accounting.
  SAP Notes: Check SAP Notes for any known issues or updates related to this message. SAP Notes can provide insights into specific scenarios or bugs that may be relevant.
  Support: If the message is causing operational issues, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  In summary, the FTR_GENERAL564 message is generally informational, indicating that correspondence has been created for a financial transaction. Understanding the context and reviewing the generated correspondence can help clarify its significance.