How To Fix FTR_GENERAL553 - Response expected from channel; waiting for acknowledgement of delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 553

• Message text: Response expected from channel; waiting for acknowledgement of delivery

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL553 - Response expected from channel; waiting for acknowledgement of delivery ?

  The SAP error message FTR_GENERAL553 indicates that the system is waiting for an acknowledgment of delivery from a communication channel, typically in the context of financial transactions or treasury management. This error can occur in various scenarios, such as when processing financial transactions, sending messages to external systems, or during integration with other applications.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external channel (e.g., a bank or another system).
  Timeouts: The system may have timed out while waiting for a response from the external channel.
  Configuration Errors: Incorrect configuration of the communication channel or the integration settings can lead to this error.
  External System Issues: The external system may be down or experiencing issues, preventing it from sending an acknowledgment.
  Message Processing Delays: High load on the external system or network can cause delays in processing messages.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP system and the external channel.
  Review Configuration: Verify the configuration settings for the communication channel in SAP. Ensure that all parameters are correctly set up.
  Monitor External System: Check the status of the external system to ensure it is operational and capable of sending acknowledgments.
  Increase Timeout Settings: If timeouts are a frequent issue, consider increasing the timeout settings for the communication channel.
  Retry Mechanism: Implement a retry mechanism in your process to handle transient issues where the acknowledgment may be delayed.
  Check Logs: Review the application logs in SAP for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to the error and gather more information.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the FTR_GENERAL553 error in your SAP system.