How To Fix FTR_GENERAL551 - Acknowledgement received from channel; correspondence delivered

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 551

• Message text: Acknowledgement received from channel; correspondence delivered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL551 - Acknowledgement received from channel; correspondence delivered ?

  The SAP error message FTR_GENERAL551 typically indicates that an acknowledgment has been received from a communication channel, and it signifies that a correspondence has been successfully delivered. This message is often related to the processing of financial transactions or communications within the SAP system, particularly in the context of Treasury and Risk Management (TRM) or Financial Services.
  Cause:
  
  Successful Acknowledgment: The message is generally not an error but rather an informational message indicating that the system has received an acknowledgment from a communication channel (like a bank or external system) confirming that a correspondence (such as a payment instruction or report) has been delivered.
  Configuration Issues: If you are expecting a different outcome (like an error message), it could be due to misconfiguration in the communication settings or the processing logic.
  Process Flow: The message may appear in the context of a process flow where the acknowledgment is part of the expected behavior, and it may not indicate a problem.
  
  Solution:
  
  Review the Process: If you are seeing this message and it is unexpected, review the process flow to ensure that the acknowledgment is indeed part of the expected behavior.
  Check Configuration: Verify the configuration settings for the communication channels and ensure they are set up correctly. This includes checking the settings for the relevant financial transaction types.
  Monitor Correspondence: If you are tracking correspondence, ensure that the delivery status is as expected. You may want to check logs or reports related to the correspondence to confirm successful delivery.
  Consult Documentation: Refer to SAP documentation or help resources for further details on the specific context in which this message appears.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to Treasury and Risk Management, such as FTR_EDIT or FTR_CREATE, to see if there are any related entries or logs.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or enhancements related to this message.
  Support: If the message is causing confusion or if you believe it indicates a problem, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  In summary, FTR_GENERAL551 is generally an informational message indicating successful delivery and acknowledgment. If you are facing issues, it is essential to review the process and configuration settings.