How To Fix FTR_GENERAL068 - Error saving the correspondence


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 068

  • Message text: Error saving the correspondence

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL068 - Error saving the correspondence ?

    The SAP error message FTR_GENERAL068 typically occurs in the context of financial transactions, particularly when dealing with financial instruments or treasury management. This error indicates that there was an issue saving correspondence related to a financial transaction.

    Causes:

    1. Missing Data: Required fields or data may be missing in the correspondence document.
    2. Authorization Issues: The user may not have the necessary authorizations to save the correspondence.
    3. System Configuration: There may be configuration issues in the system that prevent the saving of correspondence.
    4. Technical Issues: There could be underlying technical issues, such as database locks or system performance problems.
    5. Inconsistent Data: The data being saved may not meet the validation rules set in the system.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields in the correspondence document are filled out correctly.
    2. Review Authorizations: Verify that the user has the necessary permissions to perform the action. This can be checked in the user roles and authorizations.
    3. System Configuration: Consult with your SAP Basis or configuration team to ensure that the system settings related to correspondence are correctly configured.
    4. Check for Locks: Investigate if there are any database locks or other transactions that might be preventing the save operation. You can use transaction codes like SM12 to check for locks.
    5. Review Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
    6. Data Validation: Ensure that the data being entered complies with the validation rules set in the system. This may involve checking for data types, formats, and any business rules that apply.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT (to edit financial transactions) and FTR_COM (to manage correspondence).
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
    • Documentation: Review SAP documentation or help files related to financial instruments and correspondence management for additional guidance.

    If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP directly for further assistance.

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