How To Fix FTR_GENERAL038 - Select the outgoing correspondence to be matched

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 038

• Message text: Select the outgoing correspondence to be matched

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL038 - Select the outgoing correspondence to be matched ?

  The SAP error message FTR_GENERAL038 ("Select the outgoing correspondence to be matched") typically occurs in the context of financial transactions, particularly when dealing with treasury and risk management functionalities. This error indicates that the system is expecting you to select a specific outgoing correspondence (such as a payment or a confirmation) that needs to be matched with a corresponding entry.
  Cause:
  
  Missing Selection: The user has not selected any outgoing correspondence to match with the transaction.
  Incorrect Transaction Type: The transaction type being processed may not have any associated outgoing correspondence.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from identifying the correct correspondence.
  Authorization Issues: The user may not have the necessary authorizations to view or select the outgoing correspondence.
  
  Solution:
  
  Select Correspondence: Ensure that you select the appropriate outgoing correspondence from the list provided in the transaction. This may involve navigating to the relevant screen and making a selection.
  Check Transaction Type: Verify that the transaction type you are working with is set up correctly and that it is supposed to have outgoing correspondence.
  Review Data: Check for any inconsistencies in the data related to the transaction and the outgoing correspondence. This may involve reviewing the relevant master data or transaction records.
  Authorization Check: Ensure that you have the necessary permissions to access and select the outgoing correspondence. If not, contact your system administrator to obtain the required authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to treasury and risk management, such as FTR_CREATE, FTR_EDIT, or FTR_DISPLAY.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.