How To Fix FTR_GENERAL023 - Error reading document &

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 023

• Message text: Error reading document &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL023 - Error reading document & ?

  The SAP error message FTR_GENERAL023 typically indicates an issue related to the reading of a document in the Financial Transaction Management (FTM) module. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Document Not Found: The document you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Inconsistency: There may be inconsistencies in the database or issues with the document's status.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Incorrect Document Number: The document number provided may be incorrect or formatted improperly.
  
  Solutions:
  
  Verify Document Existence: Check if the document number you are trying to access is valid and exists in the system.
  Check Authorizations: Ensure that the user has the necessary permissions to access the document. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Document Status: Check the status of the document to ensure it is not in a state that prevents it from being accessed (e.g., archived or deleted).
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or logs that may provide more insight into the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FTR_EDIT or FTR_DISPLAY to try and access the document directly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide context for the issue.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further guidance.