How To Fix FTR_GENERAL024 - Error storing document & in DMS

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 024

• Message text: Error storing document & in DMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL024 - Error storing document & in DMS ?

  The SAP error message FTR_GENERAL024 typically indicates an issue related to storing a document in the Document Management System (DMS) within the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to store documents in DMS.
  Document Type Configuration: The document type being used may not be properly configured in the system.
  Storage Location Issues: The designated storage location for the document may not be available or may not have been set up correctly.
  File Size Limitations: The document being uploaded may exceed the maximum file size allowed by the system.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the DMS configuration.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create and store documents in DMS. This can be checked in transaction SU53 or by consulting with your security administrator.
  
  
  
  Review Document Type Configuration:
  
  Verify that the document type being used is correctly configured in the system. This can be done in transaction OAC2 (for document types) to ensure that all necessary settings are in place.
  
  
  
  Verify Storage Location:
  
  Check the configuration of the storage location in DMS. Ensure that it is active and correctly set up. You can review this in transaction OAC3.
  
  
  
  Check File Size:
  
  If the document is too large, consider compressing it or splitting it into smaller parts before attempting to upload it again.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, consult with your SAP Basis team to check for any technical issues with the DMS or database. They can review logs and system settings for any anomalies.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented and resolved in later patches.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in DMS.
  SAP Documentation: Review SAP Help documentation for DMS to understand the configuration and operational guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.