How To Fix FTR_GENERAL013 - No document found; only preview available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 013

  • Message text: No document found; only preview available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL013 - No document found; only preview available ?

    The SAP error message FTR_GENERAL013: No document found; only preview available typically occurs in the context of the SAP Treasury and Risk Management module, particularly when dealing with financial transactions or documents related to financial instruments.

    Cause:

    This error message usually indicates that the system is unable to find the specific document or transaction that you are trying to access. The reasons for this could include:

    1. Document Not Created: The document you are trying to view may not have been created or saved properly.
    2. Incorrect Document Number: You may have entered an incorrect document number or reference.
    3. Authorization Issues: You may not have the necessary authorizations to view the document.
    4. Data Deletion: The document may have been deleted or archived, making it unavailable for viewing.
    5. System Configuration: There may be issues with the configuration of the Treasury module or related settings.

    Solution:

    To resolve the FTR_GENERAL013 error, you can take the following steps:

    1. Verify Document Number: Double-check the document number or reference you are trying to access to ensure it is correct.
    2. Check Document Creation: Ensure that the document has been created and saved in the system. You can do this by checking the relevant transaction or report.
    3. Review Authorizations: Ensure that you have the necessary authorizations to view the document. You may need to contact your system administrator to verify your access rights.
    4. Check for Deletion or Archiving: Investigate whether the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    5. Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any system configuration issues or errors in the database.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Treasury, such as FTR_EDIT (to edit financial transactions) or FTR_DISPLAY (to display financial transactions).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help documentation for Treasury and Risk Management for more context on document handling and common issues.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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