How To Fix FTR_GENERAL011 - No approver found for the selected correspondence

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 011

• Message text: No approver found for the selected correspondence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL011 - No approver found for the selected correspondence ?

  The SAP error message FTR_GENERAL011 ("No approver found for the selected correspondence") typically occurs in the context of financial transactions or correspondence processing within the SAP system, particularly in the area of Treasury and Risk Management (TRM). This error indicates that the system could not find an approver for the correspondence you are trying to process.
  Causes:
  
  Missing Approver Assignment: The user or role attempting to process the correspondence does not have an approver assigned in the system.
  Configuration Issues: The workflow or approval process may not be properly configured, leading to the absence of an approver.
  User Role Issues: The user may not have the necessary permissions or roles assigned to them to view or process the correspondence.
  Data Inconsistencies: There may be inconsistencies in the master data or configuration settings related to the correspondence.
  
  Solutions:
  
  
  Check Approver Assignment:
  
  Navigate to the relevant configuration settings in SAP to ensure that an approver is assigned for the correspondence type you are working with.
  You may need to consult with your SAP administrator or the person responsible for workflow configuration.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow for the correspondence is correctly set up. This includes checking the approval paths and ensuring that the approvers are correctly defined in the workflow.
  
  
  
  User Role and Authorization Check:
  
  Verify that the user has the necessary roles and authorizations to process the correspondence. This can be done through transaction codes like SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific module you are working with to understand the requirements for approvers and correspondence processing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FTR_EDIT: For editing financial transactions.
  FTR_COM: For managing correspondence.
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.