How To Fix FTR_GENERAL012 - No attachments found for the selected correspondence

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 012

• Message text: No attachments found for the selected correspondence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL012 - No attachments found for the selected correspondence ?

  The SAP error message FTR_GENERAL012 ("No attachments found for the selected correspondence") typically occurs in the context of financial transactions or correspondence management within the SAP system, particularly in the area of Treasury and Risk Management (TRM) or Financial Accounting (FI).
  Cause:
  This error message indicates that the system is unable to find any attachments related to the correspondence you are trying to access. The possible causes for this error include:
  
  No Attachments Uploaded: The correspondence you are trying to view may not have any attachments associated with it.
  Incorrect Correspondence Selection: You may have selected a correspondence item that does not have any attachments linked to it.
  Authorization Issues: There may be restrictions on your user role that prevent you from viewing attachments.
  System Configuration: The system may not be configured correctly to handle attachments for the specific type of correspondence you are accessing.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Attachments:
  
  Verify if the correspondence you are trying to access actually has attachments. You can do this by checking the details of the correspondence in the system.
  
  
  
  Select the Correct Correspondence:
  
  Ensure that you have selected the correct correspondence item. Sometimes, users may inadvertently select the wrong item.
  
  
  
  Review User Authorizations:
  
  Check if your user role has the necessary permissions to view attachments. If not, contact your SAP administrator to adjust your authorizations.
  
  
  
  Consult with IT Support:
  
  If you suspect that the issue is related to system configuration or if you are unable to find the attachments, reach out to your IT support team or SAP Basis team for assistance.
  
  
  
  Upload Attachments:
  
  If you have the necessary permissions and the correspondence requires attachments, you can upload the relevant documents to the correspondence.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes or updates that might address this issue. Sometimes, specific bugs or issues are documented by SAP, and applying a patch or update can resolve the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT (for editing financial transactions) or FB03 (for displaying documents) to navigate through the system effectively.
  Documentation: Review SAP documentation or user manuals related to Treasury and Risk Management or Financial Accounting for more context on handling attachments and correspondence.
  Training: If this is a recurring issue, consider additional training on the SAP modules you are using to better understand how to manage attachments and correspondence.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.