How To Fix /FTI/SERV_TECH_ERROR037 - File &1 not in customer solution

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/SERV_TECH_ERROR -

• Message number: 037

• Message text: File &1 not in customer solution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR037 - File &1 not in customer solution ?

  The SAP error message /FTI/SERV_TECH_ERROR037 File &1 not in customer solution typically indicates that a specific file required for a customer solution is missing or not found in the expected location. This error is often related to the SAP Fiori or SAP S/4HANA environments, particularly when dealing with file-based configurations or custom solutions.
  Cause:
  
  Missing File: The file specified in the error message (&1) is not present in the expected directory or has not been uploaded correctly.
  Incorrect Path: The system may be looking for the file in the wrong directory due to misconfiguration.
  Authorization Issues: The user may not have the necessary permissions to access the file or directory.
  Transport Issues: If the solution was transported from one system to another, the file may not have been included in the transport request.
  
  Solution:
  
  Verify File Existence: Check if the file mentioned in the error message exists in the specified location. If it does not, you may need to upload it or restore it from a backup.
  Check Configuration: Ensure that the configuration settings point to the correct directory where the file is located.
  Review Authorizations: Make sure that the user has the necessary permissions to access the file and the directory.
  Transport the File: If the file is part of a transport request, ensure that it has been included and successfully transported to the target system.
  Consult Documentation: Refer to the relevant SAP documentation or notes for any specific requirements related to the file in question.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any troubleshooting steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.