How To Fix /FTI/SERV_TECH_ERROR036 - No customer solution

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/SERV_TECH_ERROR -

• Message number: 036

• Message text: No customer solution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR036 - No customer solution ?

  The SAP error message /FTI/SERV_TECH_ERROR036 No customer solution typically indicates a technical issue related to the SAP system, particularly in the context of SAP Fiori or SAP S/4HANA applications. This error suggests that the system is unable to find a solution or resolution for a specific request or operation.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the SAP Fiori or S/4HANA setup that prevent the system from processing requests correctly.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action, leading to the error.
  System Bugs: There could be bugs or issues in the specific version of the software being used.
  Data Inconsistencies: Inconsistent or corrupt data in the database can lead to errors when the system tries to process requests.
  Network Issues: Connectivity problems between the client and the server can also result in this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the relevant SAP components to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary roles and authorizations to perform the action that triggered the error.
  System Updates: Ensure that the SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Data Validation: Check the data being processed for inconsistencies or errors. This may involve running data validation checks or correcting any identified issues.
  Review Logs: Check the application logs and system logs for more detailed error messages that can provide insights into the root cause of the issue.
  Contact SAP Support: If the issue persists and no clear solution is found, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their experiences and solutions.
  Documentation: Review the official SAP documentation for the specific modules or components involved to understand any prerequisites or configurations that may be necessary.
  
  By following these steps, you should be able to diagnose and potentially resolve the /FTI/SERV_TECH_ERROR036 No customer solution error in your SAP environment.