How To Fix /FTI/SERV_TECH_ERROR035 - More than 1 customer solution

/FTI/SERV_TECH_ERROR035 - Overview

• Message type: E = Error

• Message class: /FTI/SERV_TECH_ERROR -

• Message number: 035

• Message text: More than 1 customer solution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/SERV_TECH_ERROR035 - More than 1 customer solution ?

  The SAP error message /FTI/SERV_TECH_ERROR035 indicates that there is more than one customer solution associated with a particular issue or request in the SAP system. This error typically arises in the context of SAP's Field Service Management (FSM) or similar applications where customer solutions are managed.
  
  Cause:
  
  Multiple Solutions: The primary cause of this error is that the system has identified multiple customer solutions that match the criteria for a specific request or issue. This can happen if:
  There are duplicate entries in the database.
  The search criteria used to retrieve solutions are too broad, leading to multiple matches.
  The configuration of the customer solutions is not unique enough to differentiate between them.
  
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Customer Solutions: Check the customer solutions that are available in the system. Identify if there are indeed multiple solutions that match the criteria.
  
  
  Refine Search Criteria: If you are using a search function, try