How To Fix FTBP023 - No customer is assigned to business partner &1 in company code &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTBP - Business Partner: Message Class for Application FSBP

  • Message number: 023

  • Message text: No customer is assigned to business partner &1 in company code &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTBP023 - No customer is assigned to business partner &1 in company code &2 ?

    The SAP error message FTBP023 indicates that there is no customer assigned to the specified business partner in the specified company code. This error typically arises in scenarios where business partners are used in conjunction with customer accounts, particularly in the context of financial transactions or customer-related processes.

    Cause:

    1. Missing Assignment: The business partner (BP) has not been assigned as a customer in the specified company code.
    2. Incorrect Configuration: The business partner may not have been properly configured to be used as a customer.
    3. Data Migration Issues: If data was migrated from another system, the assignment may not have been correctly established.
    4. Business Partner Role: The business partner may not have the appropriate role assigned that designates it as a customer.

    Solution:

    To resolve the FTBP023 error, follow these steps:

    1. Check Business Partner Assignment:

      • Go to the transaction code BP (Business Partner).
      • Search for the business partner using the relevant search criteria.
      • Check the roles assigned to the business partner. Ensure that the role for customer (e.g., FLCU00 for customer role) is assigned.
    2. Assign Customer Role:

      • If the customer role is not assigned, you can add it:
        • Select the business partner and go to the Roles tab.
        • Add the customer role and ensure that the necessary data (like company code, sales area, etc.) is filled in.
    3. Create Customer Master Record:

      • If the business partner is not yet a customer, you may need to create a customer master record:
        • Use transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
        • Ensure that you enter the correct company code and assign the business partner.
    4. Check Company Code:

      • Ensure that the company code specified in the error message is correct and that the business partner is assigned to that company code.
    5. Data Consistency Check:

      • If you suspect data migration issues, perform a consistency check to ensure that all necessary assignments are in place.

    Related Information:

    • Transaction Codes:

      • BP: Business Partner Maintenance
      • XD01: Create Customer (General Data)
      • FD01: Create Customer (Company Code Data)
    • Business Partner Roles: Understand the different roles that can be assigned to a business partner, such as customer, vendor, or employee, and ensure that the correct roles are assigned based on your business requirements.

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error.

    By following these steps, you should be able to resolve the FTBP023 error and ensure that the business partner is correctly assigned as a customer in the specified company code.

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