How To Fix FTBP021 - Address &1 with the person number &2 is not assigned to an e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: FTBP - Business Partner: Message Class for Application FSBP

• Message number: 021

• Message text: Address &1 with the person number &2 is not assigned to an e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTBP021 - Address &1 with the person number &2 is not assigned to an e-mail address ?

  The SAP error message FTBP021 indicates that a specific address (identified by &1) associated with a person number (identified by &2) does not have an email address assigned to it. This error typically arises in scenarios where an email address is required for communication or processing, such as in financial transactions, notifications, or other business processes.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the address record for the specified person number does not have an email address assigned.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the email address.
  Incorrect Configuration: The system may not be configured correctly to retrieve or display the email address for the specified person.
  
  Solution:
  To resolve the FTBP021 error, you can follow these steps:
  
  
  Check Address Data:
  
  Navigate to the address management section in SAP (usually found in the relevant module, such as HR or Customer/Vendor Management).
  Look up the person number (&2) and verify if an email address is assigned to the address (&1).
  
  
  
  Assign Email Address:
  
  If the email address is missing, you can add it directly in the address record.
  Ensure that the email format is correct and complies with standard email formatting rules.
  
  
  
  Validate Data:
  
  After entering the email address, validate the data to ensure that it is saved correctly.
  You may need to check for any additional settings or configurations that might affect email assignments.
  
  
  
  Test the Process:
  
  After making the necessary changes, re-run the process that triggered the error to confirm that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support resources for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like PA30 (for HR data) or BP (for Business Partner data) to manage addresses and email assignments.
  User Roles: Ensure that you have the necessary permissions to edit address records in SAP.
  Integration Points: If your SAP system is integrated with other systems (like CRM or external email systems), ensure that the integration is functioning correctly and that data is being synchronized properly.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.