How To Fix FSL_APPL002 - Customer for &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FSL_APPL - Messages for FSL Agency Business Application

• Message number: 002

• Message text: Customer for &1 &2 does not exist

What causes this issue?

You want to find the customer for a document item or a document but you
have entered an identification object (for example, a fuel card number
or a license plate number) that has not been assigned to a business
partner or does not exist in the system.

How to fix this error?

If the identification object exists in the system, assign this object to
the relevant business partner in the Business Partner transaction (for
example, with the identification type FS0005).
If the identification object does not exist in the system, assign a dumm
y customer to the item. You must first enter this dummy customer in the
IMG activity <DS:SIMG.FSL_REG_ARTEN>Define Payment Types</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSL_APPL002 - Customer for &1 &2 does not exist ?

  The SAP error message FSL_APPL002 indicates that the system cannot find a customer record for the specified parameters (usually a customer number and possibly a company code or other identifiers). This error typically occurs in the context of financial transactions, customer master data, or when trying to process documents related to a customer.
  Cause:
  
  Non-Existent Customer: The customer number you are trying to use does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the customer number or related fields.
  Data Deletion: The customer record may have been deleted or marked as inactive.
  Company Code Issues: The customer may not be assigned to the company code you are working with.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solution:
  
  
  Verify Customer Existence:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists in the system.
  Ensure you are using the correct customer number and company code.
  
  
  
  Check for Typos:
  
  Double-check the customer number and any other related fields for any typographical errors.
  
  
  
  Review Customer Status:
  
  If the customer exists, check if the customer is active and not marked for deletion. You can do this in the customer master data.
  
  
  
  Company Code Assignment:
  
  Ensure that the customer is assigned to the correct company code. You can check this in the customer master data.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access the customer data. If not, contact your SAP security administrator.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your SAP support team or IT department for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Financial Data)
  SE16N: Data Browser to check customer tables (e.g., KNA1 for general data, KNB1 for company code data).
  
  
  
  Tables:
  
  KNA1: General Data for Customers
  KNB1: Company Code Data for Customers
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.