How To Fix FSH_SD_COMMON172 - Diversion for quantity reduction not enabled for item category &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_SD_COMMON -

• Message number: 172

• Message text: Diversion for quantity reduction not enabled for item category &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_SD_COMMON172 - Diversion for quantity reduction not enabled for item category &1. ?

  The SAP error message FSH_SD_COMMON172 indicates that a diversion for quantity reduction is not enabled for a specific item category in the Sales and Distribution (SD) module. This error typically arises when attempting to process a sales order or delivery that involves a quantity reduction for an item category that does not support this functionality.
  Cause:
  
  Item Category Configuration: The item category in question is not configured to allow for quantity reductions. This can happen if the item category is set up in a way that does not permit changes to the quantity after the order is created.
  Business Process Requirements: The business process may not require or allow for quantity reductions for certain item categories, leading to this restriction.
  Customizations: Custom developments or modifications in the SAP system may have altered the standard behavior of item categories.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction Code: VOV4).
  Look for the specific item category mentioned in the error message.
  Ensure that the settings for "Quantity Reduction" or similar options are enabled for that item category.
  
  
  
  Review Business Process:
  
  Confirm whether the business process requires quantity reductions for the item category in question. If not, you may need to adjust your process to comply with the existing configuration.
  
  
  
  Consult with Functional Team:
  
  If you are unsure about the configuration or the implications of changing it, consult with your SAP functional team or a consultant who specializes in SD module configurations.
  
  
  
  Testing:
  
  After making any changes, perform testing to ensure that the error no longer occurs and that the business process functions as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation regarding item category settings and their implications on sales order processing.
  User Exits or BAdIs: If custom logic is involved, check for any user exits or Business Add-Ins (BAdIs) that might affect the behavior of item categories.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.