How To Fix FSH_MSG_CL_MSO023 - Segment &1(E1EDP34): Incorrect MSO details (see long text &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

• Message number: 023

• Message text: Segment &1(E1EDP34): Incorrect MSO details (see long text &2)

What causes this issue?

The system cannot process this segment due to one of the following
reasons:
Entered action is not valid for MSO segment.
Item number is BLANK.
Order quantity is BLANK.
Partner type is BLANK.
Invalid partner entered; Allowed values are 'S' or 'M'.
Ship-to customer or external partner ID is not entered.
Cannot delete or update as the corresponding entry does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_MSO023 - Segment &1(E1EDP34): Incorrect MSO details (see long text &2) ?

  The SAP error message FSH_MSG_CL_MSO023 indicates that there is an issue with the MSO (Master Service Order) details in the specified segment (E1EDP34). This error typically arises during the processing of IDocs or when integrating with external systems, particularly in scenarios involving logistics or service management.
  Cause:
  The error message suggests that the details provided in the segment E1EDP34 are incorrect or incomplete. This could be due to several reasons, including:
  
  Missing or Incorrect Data: Required fields in the segment may be missing or contain invalid values.
  Data Format Issues: The data format may not comply with the expected format (e.g., date formats, numeric values).
  Configuration Issues: There may be configuration settings in the system that are not aligned with the data being processed.
  Mapping Errors: If the data is being transferred from an external system, there may be mapping errors in the data transformation process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Long Text: The error message references a long text (&2) that may provide additional details about the specific issue. Review this text for more context.
  Validate Data: Ensure that all required fields in the E1EDP34 segment are populated with valid data. Check for any missing or incorrectly formatted values.
  Review Configuration: Verify that the configuration settings related to MSO and IDoc processing are correctly set up in your SAP system.
  Check Mapping: If the data is coming from an external system, review the mapping logic to ensure that all fields are correctly mapped and formatted.
  Debugging: If necessary, use transaction codes like WE02 or WE19 to analyze the IDoc and identify the specific segment causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs work in SAP can help in troubleshooting issues related to data transfer.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes like WE02 (IDoc display), WE19 (IDoc test tool), and SE37 (Function module) for debugging purposes.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.