How To Fix FSH_MSG_CL_MSO024 - Customer does not exist in EDPAR for external partner ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_MSO - Message Class for Multi Ship-to Orders

• Message number: 024

• Message text: Customer does not exist in EDPAR for external partner ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_MSO024 - Customer does not exist in EDPAR for external partner ID &1 ?

  The SAP error message FSH_MSG_CL_MSO024 indicates that a customer does not exist in the EDPAR (External Data Partner) table for the specified external partner ID. This error typically arises in scenarios where there is an attempt to access or process data related to a customer that has not been properly set up in the system.
  Cause:
  
  Missing Customer Data: The customer associated with the external partner ID has not been created or is not maintained in the EDPAR table.
  Incorrect External Partner ID: The external partner ID being referenced may be incorrect or does not correspond to any existing customer in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to missing entries.
  Configuration Issues: The configuration settings for external partners may not be correctly set up, leading to the inability to find the customer.
  
  Solution:
  
  Check Customer Existence: Verify if the customer exists in the EDPAR table. You can do this by using transaction codes like SE16 or SE16N to view the EDPAR table and check for the external partner ID.
  Create or Update Customer: If the customer does not exist, you will need to create a new entry for the customer in the EDPAR table. If the customer exists but is not correctly set up, update the necessary details.
  Verify External Partner ID: Ensure that the external partner ID being used is correct. Cross-check it with the relevant documentation or data sources.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that all necessary data has been transferred.
  Consult Documentation: Review any relevant SAP documentation or configuration guides related to external partners and customer data management.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  EDPAR Table: This table is used to manage external partner data in SAP. Understanding its structure and how it relates to customer data is crucial for troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes like SE16, SE16N, and others that can help you navigate and manage data in SAP.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and ensure that the customer data is correctly maintained in the system.