How To Fix FSBP_FND_INBOUND037 - Only one telephone number permitted for contact person relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_FND_INBOUND -

• Message number: 037

• Message text: Only one telephone number permitted for contact person relationship

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_FND_INBOUND037 - Only one telephone number permitted for contact person relationship ?

  The SAP error message FSBP_FND_INBOUND037 indicates that there is an issue with the data being processed related to contact person relationships in the SAP system. Specifically, this error occurs when there is an attempt to assign more than one telephone number to a contact person relationship, which is not allowed by the system's configuration.
  Cause:
  The primary cause of this error is that the system is designed to allow only one telephone number for each contact person relationship. If the data being imported or processed contains multiple telephone numbers for a single contact person, the system will trigger this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Data: Check the data being imported or processed to identify if there are multiple telephone numbers assigned to a single contact person. This could be in a file, a database, or an interface.
  
  
  Modify the Data: If you find that there are multiple telephone numbers, you will need to modify the data to ensure that only one telephone number is assigned to each contact person relationship. You can either:
  
  Choose the most relevant telephone number to keep.
  Combine multiple numbers into a single entry if applicable (e.g., using a primary contact number).
  
  
  
  Update the Configuration: If your business process requires multiple telephone numbers for a contact person, you may need to review the configuration settings in SAP. However, this may involve customizing the system, which should be done with caution and typically requires the involvement of an SAP consultant.
  
  
  Test the Changes: After making the necessary adjustments to the data, reprocess the information to ensure that the error no longer occurs.
  
  
  Documentation: Document the changes made to the data and any configuration adjustments for future reference and to inform relevant stakeholders.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that may provide additional context or solutions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Data Validation: Implement data validation checks in your data processing workflows to catch such issues before they lead to errors in SAP.
  
  By following these steps, you should be able to resolve the FSBP_FND_INBOUND037 error and ensure that your contact person relationships are correctly configured in the SAP system.