How To Fix FSBP_CRM_INBOUND016 - Business partner &1 already has address-independent communication data

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_INBOUND -

• Message number: 016

• Message text: Business partner &1 already has address-independent communication data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_INBOUND016 - Business partner &1 already has address-independent communication data ?

  The SAP error message FSBP_CRM_INBOUND016 indicates that there is an attempt to create or update a business partner (BP) in the system, but the operation fails because the specified business partner already has address-independent communication data associated with it. This typically occurs when you are trying to add communication data (like email, phone number, etc.) to a business partner that already has such data defined.
  Cause:
  
  Existing Communication Data: The business partner already has communication data that is not tied to a specific address. This can happen if the communication data was created before the current operation.
  Data Consistency: The system enforces data consistency rules to prevent duplicate or conflicting entries for communication data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Data:
  
  Use transaction code BP (Business Partner) to display the business partner in question.
  Navigate to the communication data section and check if there are existing entries that are address-independent.
  
  
  
  Modify Existing Data:
  
  If you find existing communication data that you need to update, modify the existing entries instead of trying to create new ones.
  If you need to add new communication data, ensure that it is address-dependent if the existing data is address-independent.
  
  
  
  Delete or Adjust Data:
  
  If the existing communication data is no longer needed, you can delete it. However, ensure that this action aligns with your business processes and data integrity requirements.
  
  
  
  Review Integration Logic:
  
  If this error occurs during an inbound process (like an interface or data import), review the logic of the integration to ensure that it handles existing communication data correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to business partner management and communication data for additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SLG1: Application Log (to check for detailed logs related to the error)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  
  
  Business Partner Roles: Understand the roles assigned to the business partner, as different roles may have different requirements for communication data.
  
  
  Data Model: Familiarize yourself with the data model for business partners in SAP, especially how communication data is structured and linked to addresses.
  
  
  By following these steps, you should be able to resolve the error and ensure that your business partner data is correctly maintained in the SAP system.