How To Fix FS897 - Item &2 was returned by external system but not sent: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FS - Messages from Tax Routines / Prenumbered Checks

• Message number: 897

• Message text: Item &2 was returned by external system but not sent: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FS897 - Item &2 was returned by external system but not sent: &1 ?

  The SAP error message FS897 indicates that an item was returned by an external system but was not sent to the SAP system. This error typically occurs in the context of financial transactions, particularly when dealing with interfaces between SAP and external systems (like banks or other financial institutions).
  Cause:
  The error can be caused by several factors, including:
  
  Data Mismatch: The data being sent from the external system does not match the expected format or values in SAP.
  Configuration Issues: There may be configuration settings in SAP or the external system that are not aligned, leading to communication issues.
  Network Issues: Temporary network issues could prevent the successful transmission of data.
  Authorization Problems: The user or system may not have the necessary permissions to send or receive the data.
  System Errors: There could be bugs or errors in the external system that prevent it from sending the data correctly.
  
  Solution:
  To resolve the FS897 error, you can take the following steps:
  
  Check Data Consistency: Verify that the data being sent from the external system is correct and matches the expected format in SAP. Look for any discrepancies in the item details.
  Review Configuration: Ensure that the configuration settings in both SAP and the external system are correctly set up. This includes checking communication parameters, mapping, and any relevant settings.
  Network Connectivity: Check the network connection between the SAP system and the external system to ensure that there are no connectivity issues.
  Authorization Checks: Verify that the user or system has the necessary authorizations to send and receive the data. This may involve checking user roles and permissions.
  Log Analysis: Review the logs in both SAP and the external system for any error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to the documentation for both SAP and the external system for any specific requirements or troubleshooting steps related to data exchange.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external system for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to financial transactions, such as FB50 (Enter G/L Account Document) or FBL1N (Vendor Line Item Display), depending on the context of the error.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Documentation: Review any integration documentation that outlines how SAP interacts with the external system, including data formats and protocols used.
  
  By following these steps, you should be able to identify the root cause of the FS897 error and implement a solution to resolve it.