How To Fix FR631 - Incorrect return type; choose "Normal Return"

SAP Error Message - Details

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 631

• Message text: Incorrect return type; choose "Normal Return"

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FR631 - Incorrect return type; choose "Normal Return" ?

  The SAP error message FR631, which states "Incorrect return type; choose 'Normal Return'," typically occurs in the context of processing returns in the SAP system, particularly in the area of logistics or sales and distribution (SD). This error indicates that the return type selected for a return delivery or return order is not valid for the operation being performed.
  Cause:
  
  Incorrect Return Type Selection: The user may have selected a return type that is not configured for the specific transaction or scenario.
  Configuration Issues: The return types may not be properly configured in the system, or the necessary settings for the return type may be missing.
  Business Process Misalignment: The return type chosen may not align with the business process being executed, such as returning goods that were not sold or processed correctly.
  
  Solution:
  
  
  Select the Correct Return Type:
  
  When prompted with the error, ensure that you select "Normal Return" or the appropriate return type that is valid for the transaction you are processing.
  Check the documentation or guidelines provided by your organization for the correct return types to use.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the return types defined in the system (transaction code: OVA2 for return types).
  Ensure that the return type you are trying to use is correctly set up and linked to the appropriate processes.
  
  
  
  Consult with SAP Support or Functional Team:
  
  If you are unsure about which return type to use or if the configuration seems correct but the error persists, consult with your SAP support team or functional consultant. They can provide insights into the specific configuration and business rules applicable to your organization.
  
  
  
  Testing:
  
  After making any changes or selecting the correct return type, perform a test transaction to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and others related to returns.
  Documentation: Review SAP documentation or internal training materials that outline the return process and the types of returns that can be processed.
  User Roles: Ensure that you have the appropriate permissions to process returns and access the necessary configuration settings.
  
  By following these steps, you should be able to resolve the FR631 error and successfully process the return transaction in SAP.