How To Fix FR390 - User & has not been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FR - Messages for FI Reporting

  • Message number: 390

  • Message text: User & has not been created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FR390 - User & has not been created ?

    The SAP error message FR390 typically indicates that a user has not been created in the system. This error can occur in various contexts, such as when trying to execute a transaction or access a function that requires a specific user account.

    Cause:

    1. User Not Created: The most straightforward cause is that the user account in question has not been created in the SAP system.
    2. User Deactivation: The user might have been created but is currently deactivated or locked.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them as a valid user.
    4. Incorrect User ID: The user ID being referenced may be incorrect or misspelled.

    Solution:

    1. Create the User:

      • If the user does not exist, you need to create the user in the SAP system using transaction code SU01 (User Maintenance).
      • Fill in the required fields such as User ID, User Type, and other relevant information, and then save the changes.
    2. Check User Status:

      • If the user exists but is locked or deactivated, you can unlock or reactivate the user in the same SU01 transaction.
      • Ensure that the user is not marked as "Locked" or "Inactive."
    3. Verify Authorizations:

      • Ensure that the user has the necessary authorizations to perform the required actions. This can be checked using transaction SU53 (Display Authorization Check) after the error occurs.
      • If necessary, assign the appropriate roles or authorizations to the user.
    4. Check User ID:

      • Double-check the user ID being used in the transaction to ensure it is correct and matches the one in the system.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance (for bulk changes)
    • User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete users, as well as how to manage roles and authorizations.

    • Documentation: Refer to SAP Help documentation for detailed instructions on user management and authorization concepts.

    If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.

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