How To Fix FQ862 - Enter either a FI document number or a request number only

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 862

• Message text: Enter either a FI document number or a request number only

What causes this issue?

You have specified both an FI document number and a request number.

System Response

The system does not select a reference document from the database.

How to fix this error?

Enter either an FI document number or a request number only.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ862 - Enter either a FI document number or a request number only ?

  The SAP error message FQ862 ("Enter either a FI document number or a request number only") typically occurs in the context of financial document processing, particularly when you are trying to display or process a financial document in the SAP system. This error indicates that the system expects either a Financial Accounting (FI) document number or a request number, but it seems that neither has been provided correctly.
  Cause:
  
  Missing Input: The user may not have entered any document number or request number in the relevant field.
  Incorrect Input: The user may have entered both a document number and a request number, which is not allowed.
  Field Configuration: The configuration of the transaction or screen may not be set up to accept the input as expected.
  User Error: The user may be in the wrong transaction or screen that does not correspond to the expected input.
  
  Solution:
  
  Check Input Fields: Ensure that you are entering either a valid FI document number or a request number, but not both. Clear any fields that are not needed.
  Verify Document Number: If you are entering a document number, make sure it is correct and exists in the system.
  Use Correct Transaction: Ensure that you are using the correct transaction code that corresponds to the action you are trying to perform.
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction to understand the required inputs.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transactions related to financial accounting, such as FB03 (Display Document), FB02 (Change Document), or FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for entering document numbers and using the relevant transactions.
  
  By following these steps, you should be able to resolve the FQ862 error and proceed with your financial document processing in SAP.