How To Fix FQ836 - Subledger account &1 &2: Alternative payer data is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 836

• Message text: Subledger account &1 &2: Alternative payer data is deleted

What causes this issue?

An alternative payer is not allowed for subledger account &V1& &V2&.
Corresponding data does, however, exist. This case can occur if a
different subledger account which allows an alternative payer was
entered previously.

System Response

It is not possible to enter an alternative payer. Corresponding
specifications and data which already exists are deleted automatically
by the system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ836 - Subledger account &1 &2: Alternative payer data is deleted ?

  The SAP error message FQ836 indicates that there is an issue with the alternative payer data for a subledger account. This typically occurs in the context of financial transactions where an alternative payer is specified, but the necessary data for that payer has been deleted or is missing.
  Cause:
  
  Deleted Alternative Payer Data: The alternative payer data for the specified subledger account has been deleted or is not maintained in the system.
  Configuration Issues: There may be configuration issues in the financial accounting settings that prevent the system from recognizing the alternative payer.
  Data Inconsistency: There could be inconsistencies in the master data related to the customer/vendor accounts involved in the transaction.
  
  Solution:
  
  
  Check Alternative Payer Data:
  
  Navigate to the relevant customer or vendor master data in SAP.
  Verify if the alternative payer information is correctly maintained. If it has been deleted, you will need to re-enter the necessary details.
  
  
  
  Maintain Alternative Payer:
  
  If the alternative payer is required for the transaction, ensure that the alternative payer is set up correctly in the system.
  You can do this by going to the customer or vendor master record and adding the alternative payer information.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Financial Accounting module to ensure that alternative payer functionality is enabled and correctly set up.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data that may be causing the issue.
  Use transaction codes like SE16 or SE11 to check the relevant tables for any missing or inconsistent data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the error message FQ836 for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FD02 (Change Customer), FK02 (Change Vendor), or FS00 (G/L Account) to access and modify the relevant master data.
  SAP Notes: Look for SAP Notes related to error FQ836 in the SAP Support Portal for any patches or updates that may address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit the alternative payer data.
  
  By following these steps, you should be able to resolve the FQ836 error and ensure that the alternative payer data is correctly maintained in your SAP system.