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Message type: E = Error
Message class: FQ - Payment Requests and Payment Program
Message number: 436
Message text: The amounts of both documents must be identical
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FQ436
- The amounts of both documents must be identical ?The SAP error message FQ436, which states "The amounts of both documents must be identical," typically occurs in the context of financial transactions, particularly when dealing with document postings in accounts payable or accounts receivable. This error indicates that there is a mismatch between the amounts in two related documents, such as an invoice and a payment or a credit memo.
Causes of Error FQ436
Mismatched Amounts: The most common cause is that the amounts in the two documents being compared (e.g., an invoice and a payment) do not match. This could be due to data entry errors, incorrect invoice amounts, or discrepancies in payment amounts.
Currency Differences: If the documents are in different currencies, the system may not be able to reconcile them unless the amounts are converted and matched correctly.
Partial Payments: If a payment is being applied to an invoice that has not been fully paid, the amounts will not match, leading to this error.
Document Type Issues: Sometimes, the type of documents being processed may not be compatible, leading to mismatches in expected amounts.
Tax or Discount Adjustments: If there are taxes or discounts applied to one document but not the other, this can also lead to discrepancies in the amounts.
Solutions to Error FQ436
Verify Document Amounts: Check the amounts in both documents to ensure they are identical. This includes verifying any taxes, discounts, or additional charges that may apply.
Check Currency Settings: If the documents are in different currencies, ensure that the conversion rates are correctly applied and that the amounts match after conversion.
Review Payment Details: If the error occurs during payment processing, ensure that the payment amount matches the invoice amount. If it is a partial payment, ensure that the system allows for partial payments.
Adjust Document Types: Ensure that the documents being processed are of compatible types and that they are intended to be matched against each other.
Consult with Finance Team: If discrepancies persist, it may be helpful to consult with the finance or accounting team to understand the context of the documents and any adjustments that may need to be made.
Use SAP Transaction Codes: Utilize relevant SAP transaction codes (like FB03 for displaying documents or FBL1N for vendor line items) to review the documents in question and identify discrepancies.
Related Information
SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
Documentation: Review SAP documentation related to financial transactions, particularly in accounts payable and receivable, to understand the expected behavior of document matching.
User Training: Ensure that users involved in data entry and financial processing are adequately trained to minimize data entry errors that could lead to this issue.
By following these steps, you should be able to identify the cause of the FQ436 error and implement a solution to resolve it.
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