How To Fix FQ372 - Document from old mass deferral: reversal with old program logic

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 372

• Message text: Document from old mass deferral: reversal with old program logic

What causes this issue?

The deferral request &V1& &V2& was entered before Release SAP R/3
Enterprise Public Services (EA-PS 1.10). For technical reasons, the
program reverses the deferral request according to the old program
logic, in other words, no new document for the reversal is generated.

System Response

The program reverses the deferral request by changing the due dates of
the documents in the original deferral request. No new document for the
reversal is generated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ372 - Document from old mass deferral: reversal with old program logic ?

  The SAP error message FQ372, which states "Document from old mass deferral: reversal with old program logic," typically occurs in the context of financial accounting and mass deferral processes in SAP. This error indicates that the system is trying to process a reversal of a document that was created using an older version of the program logic, which may not be compatible with the current system settings or configurations.
  Cause:
  
  Legacy Data: The error often arises when dealing with legacy data or documents that were created using older versions of SAP or older program logic.
  Incompatibility: The reversal process is attempting to use outdated logic that is no longer supported in the current version of the software.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the requirements for processing older documents.
  
  Solution:
  
  Update Program Logic: Ensure that the program logic for mass deferrals is updated to the latest version. This may involve applying patches or updates provided by SAP.
  Manual Reversal: If the automatic reversal is not working due to the old logic, consider manually reversing the document. This may involve creating a new document that offsets the original entry.
  Data Migration: If the documents are from a legacy system, consider migrating the data to ensure compatibility with the current system.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be specific fixes or recommendations provided by SAP.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for assistance. They can provide guidance based on the specific version of SAP you are using and the details of the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBD2 (Change Document) or FBL1N (Vendor Line Item Display) that may help in reviewing the documents in question.
  Documentation: Review SAP documentation related to mass deferrals and reversals to understand the expected processes and configurations.
  Testing: If changes are made to the system or configurations, ensure thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the FQ372 error and successfully process the necessary financial transactions.