How To Fix FQ371 - Document from old mass deferral: select another due date for net payment

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 371

• Message text: Document from old mass deferral: select another due date for net payment

What causes this issue?

The deferral request &V1& &V2& was entered before Release SAP R/3
Enterprise Public Services (EA-PS 1.10). For technical reasons, the
program cannot determine the due date for the reversal document of the
deferral request from the original document.

System Response

The system cannot process the deferral request any further.

How to fix this error?

Determine the due date for the reversal document in a different way.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ371 - Document from old mass deferral: select another due date for net payment ?

  The SAP error message FQ371, which states "Document from old mass deferral: select another due date for net payment," typically occurs in the context of financial transactions involving mass deferrals in SAP. This error indicates that there is an issue with the due date of a document that is part of a mass deferral process.
  Cause:
  
  Old Mass Deferral: The error usually arises when a document is linked to an old mass deferral that has already been processed or is no longer valid.
  Due Date Conflict: The due date for the net payment does not align with the expected due dates for the documents involved in the mass deferral.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current business processes or document types.
  
  Solution:
  
  Check Document Status: Verify the status of the document that is causing the error. Ensure that it is not part of a completed or closed mass deferral process.
  Select a Valid Due Date: When processing the payment, select a due date that is valid and aligns with the current mass deferral settings.
  Review Mass Deferral Settings: Check the configuration of mass deferral settings in the SAP system. Ensure that they are set up correctly and that there are no discrepancies.
  Reprocess the Mass Deferral: If necessary, consider reprocessing the mass deferral to ensure that all documents are correctly aligned with their due dates.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling mass deferrals and related error messages.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-53 (Post Outgoing Payments) that may be involved in the payment process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration recommendations.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process payments and handle mass deferrals.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.