How To Fix FQ202 - Customer & & : Payee & missing, processing not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FQ - Payment Requests and Payment Program

  • Message number: 202

  • Message text: Customer & & : Payee & missing, processing not possible

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  • What causes this issue?

    The customer master record contains an alternative payee who has been
    deleted in the meantime.

    System Response

    No payment is made to the customer.

    How to fix this error?

    Correct the customer master record or create a master record for the
    alternative payee before releasing the next payment proposal is
    released.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FQ202 - Customer & & : Payee & missing, processing not possible ?

    The SAP error message FQ202 typically indicates that there is a missing payee (vendor or customer) in the system for a specific transaction. This error often arises during the processing of financial documents, such as invoices or payments, where the system expects a valid payee to be specified.

    Cause:

    1. Missing Payee Information: The most common cause is that the payee (customer or vendor) has not been defined in the system or is not correctly linked to the transaction.
    2. Incorrect Master Data: The master data for the customer or vendor may be incomplete or incorrect, leading to the system not recognizing the payee.
    3. Configuration Issues: There may be configuration issues in the financial module that prevent the system from identifying the payee correctly.
    4. Document Type Restrictions: Certain document types may require specific payee information that is not being provided.

    Solution:

    1. Check Master Data: Verify that the customer or vendor master data is correctly set up in the system. Ensure that all required fields are filled out and that the payee is active.

      • Transaction Codes: Use XD03 for customers and MK03 for vendors to check their master data.
    2. Review Transaction Details: Look at the transaction that triggered the error. Ensure that the payee field is populated correctly.

      • If you are processing an invoice, check the invoice details to ensure the payee is specified.
    3. Configuration Review: If the issue persists, review the configuration settings in the financial module to ensure that the system is set up to recognize the payee correctly.

      • This may involve checking the settings in the Financial Accounting (FI) module.
    4. Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message FQ202.

    6. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), F-53 (Post Outgoing Payments), etc., where this error might occur.
    • User Authorizations: Ensure that the user has the necessary authorizations to access and modify customer/vendor data.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional solutions.

    By following these steps, you should be able to identify and resolve the issue causing the FQ202 error message in SAP.

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