How To Fix FQ127 - Inconsistent customer data: missing item data

FQ127 - Overview

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 127

• Message text: Inconsistent customer data: missing item data

What causes this issue?

Inconsistent customer data was transferred in the interface. While the
header data was missing for the customer, the data was transferred at
line level.

System Response

Further processing not possible.

How to fix this error?

Transfer the customer header data as well as the data at line level.

Error message extract from SAP system. Copyright SAP SE.

FQ127 - Details

• The SAP error message FQ127, which states "Inconsistent customer data: missing item data," typically occurs in the context of financial transactions, particularly when dealing with customer-related data in the SAP system. This error indicates that there is a mismatch or inconsistency in the customer data that is required for processing a transaction.
  
  Cause:
  
  Missing Item Data: The error usually arises when there are missing or incomplete item details in the customer master data or transaction data. This could include missing fields such as payment terms, billing information, or other relevant item details.
  Data Inconsistency: There may be inconsistencies between the customer master data and the transaction data. For example, if the customer has been updated or changed but the related transaction data has not been updated accordingly.
  
  Configuration Issues: Sometimes, the issue may stem from incorrect configuration settings in the SAP system related to customer data management or financial transactions.
  
  
  Solution:
  
  Check Customer Master Data: Review