How To Fix FOT_B2A252 - Log is only available for returns to be sent. Send returns

SAP Error Message - Details

• Message type: E = Error

• Message class: FOT_B2A - Messages Administration Report Electronic Data Transmission

• Message number: 252

• Message text: Log is only available for returns to be sent. Send returns

What causes this issue?

You attempted to display the transfer and receipt log for a return that
you have not transferred yet. Returns that have the following status
have not been transferred yet:
<EX>New</>
<EX>In Transfer</>
<EX>Modified</>
<EX>Completed, Not Transferred</>
No log exists for returns with this status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Send the returns. When these have the status <EX>Successfully Sent</> or
<EX>Incorrect</>, you can display the logs.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOT_B2A252 - Log is only available for returns to be sent. Send returns ?

  The SAP error message FOT_B2A252 indicates that there is an issue related to the processing of returns in the context of the B2A (Business to Administration) interface. Specifically, the message states that the log is only available for returns that need to be sent, implying that the system is expecting a return process to be initiated or completed.
  Cause:
  
  Incomplete Return Process: The error typically arises when the return process has not been fully executed or is in an incomplete state. This could mean that the return document has not been created or finalized.
  Configuration Issues: There may be configuration settings in the B2A interface that are not correctly set up, leading to the system not recognizing the return as valid for logging.
  Missing Data: Required data for processing the return may be missing or incorrectly entered, preventing the system from generating the necessary logs.
  
  Solution:
  
  Check Return Document: Ensure that the return document has been created and is in the correct status. You may need to complete or finalize the return process.
  Review Configuration: Verify the configuration settings for the B2A interface in your SAP system. Ensure that all necessary parameters for handling returns are correctly set.
  Data Validation: Check the data associated with the return. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  Send Returns: If the message suggests sending returns, ensure that you have initiated the process to send the returns. This may involve executing a specific transaction or program in SAP to trigger the sending of return data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling returns in the B2A context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing returns, such as VL01N (Create Outbound Delivery) or VA01 (Create Sales Order).
  SAP Notes: Check for any SAP Notes related to the error message FOT_B2A252, as there may be patches or updates that address known issues.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and business processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.