How To Fix FOT_B2A251 - No log information is available for this return

SAP Error Message - Details

• Message type: E = Error

• Message class: FOT_B2A - Messages Administration Report Electronic Data Transmission

• Message number: 251

• Message text: No log information is available for this return

What causes this issue?

You attempted to display the log for a return that has already been
transferred. Errors occurred here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the data for the transfer and receipt log in the tables
FOTTDCLXML and FOTTPRTXML have a corresponding entry in the status table
of package FOTDECLSTA. The linking field is the send number SENID.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOT_B2A251 - No log information is available for this return ?

  The SAP error message FOT_B2A251: No log information is available for this return typically occurs in the context of the SAP Business Partner (B2A) framework, particularly when dealing with electronic invoicing or document returns. This error indicates that the system is unable to find any log information related to a specific return document, which can hinder the processing of electronic invoices or other related documents.
  Causes:
  
  Missing Log Entries: The log entries for the return document may not have been created or may have been deleted.
  Incorrect Document Reference: The document reference provided may not correspond to any existing records in the system.
  System Configuration Issues: There may be configuration issues in the B2A framework or related modules that prevent the logging of return information.
  Data Transfer Issues: Problems during data transfer or communication with external systems can lead to missing log information.
  Authorization Issues: The user may not have the necessary authorizations to view the log information.
  
  Solutions:
  
  Check Document Reference: Verify that the document reference you are using is correct and corresponds to an existing document in the system.
  Review Log Settings: Ensure that the logging settings for the B2A framework are correctly configured. This may involve checking transaction codes related to B2A settings.
  Reprocess the Document: If the document was not processed correctly, try reprocessing it to see if the log entries are created.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes often provide fixes or workarounds for known issues.
  Authorization Check: Ensure that the user has the necessary authorizations to access log information. This may involve checking user roles and permissions.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to check for logs related to the B2A framework.
  B2A Framework Documentation: Review the documentation for the B2A framework to understand how logging and returns are managed.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message FOT_B2A251 in your SAP system.