How To Fix FOT_B2A204 - Contact person not maintained, address data taken from company code

SAP Error Message - Details

• Message type: E = Error

• Message class: FOT_B2A - Messages Administration Report Electronic Data Transmission

• Message number: 204

• Message text: Contact person not maintained, address data taken from company code

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What causes this issue?

You have performed a comparison with Customizing. It was established
that no entry is maintained for the "contact person" parameter in the
Customizing of the data for electronic communication with authorities.

System Response

The system now transfers all contact data for the address from the
global address data for company code &V1&. The following data is
transferred from the company code data into the return:
Name of contact person
Street
Postal code
Regional code (not relevant for ELSTER)
City
Telephone number
The occupation of the contact person cannot be taken from the company
code data and is therefore deleted in this case.
If entries are already defined for this parameter in Customizing, these
are overwritten by the address data of the company code. This is
necessary to avoid inconsistent addresses.

How to fix this error?

You can retain the transferred data if the entries on the contact person
are complete.
If you do not want to transfer this data, then maintain the
country-specific entries in Customizing for the parameters concerned
(transaction FOTED2). You must make an entry for the "contact person"
parameter. Maintain data for leading company code &V1&, return type &V2&
, and country &V3&.
Then using the "Compare Data with Customizing" function in the
administration tool, you can transfer the new contact data into the
reported financial data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOT_B2A204 - Contact person not maintained, address data taken from company code ?

  The SAP error message FOT_B2A204 indicates that a contact person has not been maintained for a specific business partner or customer in the system. As a result, the system defaults to using the address data from the company code instead of the specific contact person's details.
  Cause:
  
  Missing Contact Person: The primary cause of this error is that the contact person information has not been entered or maintained in the business partner or customer master data.
  Configuration Issues: There may be configuration settings in the system that require a contact person to be specified for certain transactions or processes.
  Data Migration Issues: If data was migrated from another system, it’s possible that contact person details were not transferred correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Maintain Contact Person:
  
  Go to the transaction code BP (Business Partner) or XD02 (Change Customer) depending on your setup.
  Search for the relevant business partner or customer.
  Navigate to the Contact Person section and add or maintain the contact person details.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that the requirement for a contact person is appropriate for your business processes.
  If necessary, consult with your SAP administrator or functional consultant to adjust the settings.
  
  
  
  Data Validation:
  
  If the error occurred after a data migration, validate the data to ensure that all necessary fields, including contact person details, are populated correctly.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, XD01 for creating customers, and XD02 for changing customer data.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation or help files for more information on maintaining business partner data and the importance of contact person details in transactions.
  
  By following these steps, you should be able to resolve the FOT_B2A204 error and ensure that the contact person information is correctly maintained in your SAP system.