How To Fix FN505 - Customer & exists, but there is no bank data

SAP Error Message - Details

• Message type: E = Error

• Message class: FN - BAPI Messages

• Message number: 505

• Message text: Customer & exists, but there is no bank data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FN505 - Customer & exists, but there is no bank data ?

  The SAP error message FN505 indicates that a customer exists in the system, but there is no associated bank data for that customer. This typically occurs in the context of financial transactions, such as when trying to process a payment or create a payment proposal.
  Cause:
  
  Missing Bank Details: The customer master record does not have any bank details entered. This could happen if the customer was created without entering bank information or if the bank details were deleted or not maintained.
  Incorrect Customer Data: The customer data may be incomplete or incorrectly maintained, leading to the absence of bank information.
  Data Synchronization Issues: If the customer data is being pulled from another system or module, there may be synchronization issues that prevent the bank data from being displayed.
  
  Solution:
  
  
  Maintain Bank Data:
  
  Go to the customer master record (transaction code FD02 for change mode).
  Enter the customer number and company code.
  Navigate to the "Payment Transactions" tab.
  Ensure that the bank details (bank key, account number, etc.) are correctly entered and saved.
  
  
  
  Check Customer Group Settings: Ensure that the customer group settings allow for bank data to be maintained. Sometimes, specific customer groups may have restrictions.
  
  
  Review Data Entry: If the customer was created through a mass upload or data migration, verify that the bank data was included in the upload.
  
  
  Consult with IT or SAP Support: If you are unable to resolve the issue, it may be beneficial to consult with your IT department or SAP support for further investigation, especially if there are underlying data integrity issues.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD02: Change Customer (Accounting)
  FD03: Display Customer (Accounting)
  FD01: Create Customer (Accounting)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed instructions on maintaining customer master data and understanding the implications of missing bank details.
  
  
  User Roles: Ensure that the user has the necessary permissions to view and edit customer master data.
  
  
  By following these steps, you should be able to resolve the FN505 error and ensure that the customer has the necessary bank data for financial transactions.