How To Fix FN503 - Customer & exists, but is not created in company code &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FN - BAPI Messages

  • Message number: 503

  • Message text: Customer & exists, but is not created in company code &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FN503 - Customer & exists, but is not created in company code & ?

    The SAP error message FN503 indicates that a customer exists in the system but has not been created in the specified company code. This typically occurs in the context of financial transactions or when trying to process customer-related data in a specific company code.

    Cause:

    1. Customer Master Data: The customer master data has been created, but it is not set up for the specific company code you are trying to use. Each company code in SAP requires its own set of customer master data.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the customer master for the relevant company code.
    3. Incorrect Company Code: The company code being referenced may be incorrect or not linked to the customer.

    Solution:

    1. Create Customer in Company Code:

      • Navigate to the customer master data transaction (usually XD01 for creating a customer centrally or FD01 for creating a customer in financial accounting).
      • Ensure you are in the correct company code and create the customer master record for that specific company code.
    2. Check Existing Customer Data:

      • Use transaction XD03 (Display Customer) or FD03 (Display Customer in Financial Accounting) to check if the customer exists and verify the company code assignments.
      • If the customer exists but is not assigned to the company code, you will need to create or extend the customer record for that company code.
    3. Data Maintenance:

      • If you have the necessary authorizations, you can extend the existing customer record to include the missing company code using transaction XD02 (Change Customer) or FD02 (Change Customer in Financial Accounting).
    4. Consult with Your SAP Administrator:

      • If you do not have the necessary permissions to create or modify customer records, consult with your SAP administrator or the relevant team responsible for customer data management.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer (Centrally)
      • XD02: Change Customer (Centrally)
      • XD03: Display Customer (Centrally)
      • FD01: Create Customer (Financial Accounting)
      • FD02: Change Customer (Financial Accounting)
      • FD03: Display Customer (Financial Accounting)
    • Master Data Management: Ensure that your organization has a proper process for maintaining customer master data to avoid such issues in the future.

    • Documentation: Refer to SAP documentation or help files for more detailed instructions on managing customer master data.

    By following these steps, you should be able to resolve the FN503 error and ensure that the customer is properly set up in the relevant company code.

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