How To Fix FN506 - You are not authorized to display customer balances

SAP Error Message - Details

• Message type: E = Error

• Message class: FN - BAPI Messages

• Message number: 506

• Message text: You are not authorized to display customer balances

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FN506 - You are not authorized to display customer balances ?

  The SAP error message FN506, which states "You are not authorized to display customer balances," typically indicates that the user does not have the necessary authorizations to view customer balance information in the SAP system. This can occur in various modules, particularly in Financial Accounting (FI) or Sales and Distribution (SD).
  Cause:
  
  Authorization Issues: The user role assigned to the individual does not include the necessary authorizations to access customer balance data.
  Missing Authorization Objects: Specific authorization objects related to customer account information may not be included in the user's profile.
  Profile Configuration: The user’s profile may not be correctly configured to allow access to the required transactions or reports.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to transaction code SU01 (User Maintenance) and checking the roles assigned to the user.
  
  
  Review Authorization Objects: Identify the relevant authorization objects that control access to customer balances. Common authorization objects include:
  
  F_BKPF_BSA (Accounting Document: Authorization for Document Type)
  F_KNA1_AKT (Customer Master: Authorization for Account Group)
  F_KNA1_BSA (Customer Master: Authorization for Company Code)
  
  You can check these objects in transaction code SU53 after the error occurs to see what specific authorizations are missing.
  
  
  Modify User Roles: If the user lacks the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
  
  
  Testing: After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  Documentation: Ensure that any changes made to user roles and authorizations are documented for future reference and compliance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU53 - Display Authorization Check
  PFCG - Role Maintenance (to create or modify roles)
  
  
  
  SAP Notes: Check SAP Notes for any specific guidance or updates related to authorization issues and error FN506.
  
  
  User Training: Ensure that users are trained on the importance of authorization and how to request access if they encounter issues.
  
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis or Security team for further investigation.