How To Fix FMLGD_INFO311 - Company code &1 variant &2; folder counter is negative

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 311

• Message text: Company code &1 variant &2; folder counter is negative

What causes this issue?

A negative value was specified for the number of postings per batch
input session for company code &V1& and session variant &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a positive value for company code &V1& and session variant &V2&.
To do this, use IMG activity <DS:SIMG._ISPSFM_H_GRPNR>Create Session
Variants for Grouping Postings
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO311 - Company code &1 variant &2; folder counter is negative ?

  The SAP error message FMLGD_INFO311 indicates that there is an issue with the folder counter for a specific company code and variant. This error typically arises in the context of financial document management or when dealing with document storage in SAP.
  Cause:
  The error message "folder counter is negative" suggests that the system is trying to access or create a folder for document storage, but the folder counter (which tracks the number of folders or documents) has a negative value. This can happen due to several reasons, including:
  
  Data Corruption: The folder counter may have been corrupted due to a system error or an inconsistency in the database.
  Configuration Issues: Incorrect configuration settings for the document management system or the specific company code and variant.
  Manual Adjustments: Manual changes to the folder counter or related settings that led to an invalid state.
  System Bugs: There may be bugs in the SAP version you are using that affect how folder counters are managed.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the document management system related to the company code and variant. Ensure that all settings are correct and consistent.
  
  
  Reset Folder Counter: If you have access to the necessary transaction codes, you may be able to reset the folder counter to a valid positive value. This often involves using specific SAP transactions or programs designed for this purpose.
  
  
  Database Consistency Check: Run consistency checks on the database to identify and correct any inconsistencies that may be causing the negative counter.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues and fixes provided by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for assistance. Provide them with the error message details, company code, and variant for more targeted help.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for document management settings) or other related transactions that may help in troubleshooting.
  Documentation: Review SAP documentation related to document management and folder structures to understand how they are supposed to function.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.