How To Fix FMLGD872 - Note to payee on the debit memo contains several valid sort keys

FMLGD872 - Overview

• Message type: E = Error

• Message class: FMLGD -

• Message number: 872

• Message text: Note to payee on the debit memo contains several valid sort keys

What causes this issue?

The turnover interpretation (BTE process 00102021) has determined
several sort keys. However, the clearing control can only process one
sort key.

System Response

If no settings were defined for this event (message 872) in the
Customizing for error events, processing is continued with the sort key
determined first.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD872 - Note to payee on the debit memo contains several valid sort keys ?

  The SAP error message FMLGD872 indicates that there is an issue with the "Note to payee" field in a debit memo. Specifically, it suggests that the note contains several valid sort keys, which can lead to confusion in processing the payment.
  
  Cause:
  The error typically arises when:
  
  The "Note to payee" field is populated with multiple entries that are valid sort keys, which SAP cannot process correctly.
  The system expects a single sort key for the note, but multiple valid keys are present, leading to ambiguity.
  There may be configuration issues in the payment processing settings or the way the debit memo is structured.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Note to Payee Field:
  
  Check the content of the "Note to payee" field in the debit memo. Ensure that it contains only one valid sort key or that it is formatted correctly.
  
  
  
  Modify the Debit Memo:
  
  If there are multiple valid sort keys, modify