How To Fix FMLGD873 - Note to payee on debit memo does not have a valid sort key

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 873

• Message text: Note to payee on debit memo does not have a valid sort key

What causes this issue?

The turnover interpretation (BTE process 00102021) could not determine a
valid sort key from the bank data.
This can occur when no valid sort key could be determined from the note
to payee.

System Response

If no setting was defined for this event (message 873) in the
Customizing for error events, the system cannot execute the posting
automatically.
Otherwise the system carries out the posting in accordance with the
setting for message 873.

How to fix this error?

You should define posting type 02 (vendor down payment) in the
Customizing for handling error event 873.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD873 - Note to payee on debit memo does not have a valid sort key ?

  The SAP error message FMLGD873 indicates that there is an issue with the "Note to payee" field on a debit memo, specifically that it does not have a valid sort key. This error typically arises in the context of financial transactions, particularly when processing debit memos in the SAP system.
  Cause:
  
  Invalid Sort Key: The sort key used for the "Note to payee" may not be defined correctly in the system. This could be due to a missing or incorrect configuration in the payment terms or the master data associated with the customer/vendor.
  Configuration Issues: The sort key might not be set up in the relevant customizing settings in SAP, leading to the system being unable to process the note correctly.
  Data Entry Errors: There may be manual entry errors in the debit memo that lead to an invalid sort key being referenced.
  
  Solution:
  
  
  Check Sort Key Configuration:
  
  Navigate to the relevant customizing settings in SAP (Transaction code: SPRO).
  Go to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Sort Keys.
  Ensure that the sort key for the "Note to payee" is defined and valid.
  
  
  
  Review Master Data:
  
  Check the customer or vendor master data to ensure that the sort key is correctly assigned.
  Use transaction codes like FD03 (Display Customer) or FK03 (Display Vendor) to review the details.
  
  
  
  Correct the Debit Memo:
  
  If the debit memo was created with incorrect data, you may need to correct it. This can involve editing the debit memo to ensure that the "Note to payee" field is populated correctly with a valid sort key.
  
  
  
  Consult Documentation:
  
  Review SAP Notes and documentation related to this error message for any specific patches or updates that may address the issue.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not recur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to financial transactions, such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and FB75 (Enter Debit Memo).
  User Roles and Authorizations: Ensure that the user processing the debit memo has the necessary authorizations to make changes to the sort key or related configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.