How To Fix FMLGD700 - Basic setting for error handling of customer bank credit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 700

• Message text: Basic setting for error handling of customer bank credit memo

What causes this issue?

An event was triggered that belongs to posting type 07 (customer bank
credit memo).

System Response

If no special entry exists in error event Customizing for this event,
the system tries to execute the posting based on the basic setting for
the handling of errors with posting type 07 (message 700)
If no basic setting for posting type 07 exists, the system cannot
execute the posting automatically.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD700 - Basic setting for error handling of customer bank credit memo ?

  The SAP error message FMLGD700 typically indicates an issue related to the configuration of error handling for customer bank credit memos. This error can arise in the context of financial transactions, particularly when processing customer payments or credit memos.
  Cause:
  The error message FMLGD700 usually occurs due to one or more of the following reasons:
  
  
  Missing Configuration: The system may not have the necessary settings configured for handling customer bank credit memos. This could include missing entries in the relevant customizing tables.
  
  
  Incorrect Settings: There may be incorrect or incomplete settings in the financial accounting configuration, particularly in the area of payment processing or credit memo handling.
  
  
  Authorization Issues: The user may not have the necessary authorizations to process customer bank credit memos, leading to the error.
  
  
  Data Issues: There could be issues with the data being processed, such as invalid account numbers or missing information in the credit memo.
  
  
  Solution:
  To resolve the FMLGD700 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for financial accounting.
  Ensure that the settings for customer bank credit memos are correctly configured. This may involve checking the settings under "Financial Accounting" -> "Accounts Receivable" -> "Payments" -> "Automatic Payment Transactions".
  
  
  
  Review Error Handling Settings:
  
  Look for specific settings related to error handling for customer bank credit memos. Ensure that all necessary parameters are set up correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the appropriate authorizations to process customer bank credit memos. This can be done by checking the user's role and authorizations in the SAP system.
  
  
  
  Data Validation:
  
  Review the data associated with the customer bank credit memo. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the error message FMLGD700 for any specific guidance or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using and any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-32 (Clear Customer) that may be involved in processing customer bank credit memos.
  SAP Notes: Search for SAP Notes related to FMLGD700 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FMLGD700 error in your SAP system.