How To Fix FMLGD614 - No customer exists in estimated revenue &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD -

• Message number: 614

• Message text: No customer exists in estimated revenue &1/&2

What causes this issue?

The clearing control always determines the customer from the item of the
forecast of revenue (general request). However, no customer is defined
in the item &V2& .

System Response

If no setting exists for this event (message 614) in the Customizing for
error events and no basic setting exists either for the handling of
errors with customer down payments with general request (message 600),
the system cannot execute the posting automatically.
Otherwise the system executes the posting in accordance with the setting
for message 614 or 600.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD614 - No customer exists in estimated revenue &1/&2 ?

  The SAP error message FMLGD614 indicates that there is no customer associated with the estimated revenue for the specified period (represented by &1 and &2). This error typically arises in the context of financial reporting or revenue management within SAP, particularly when dealing with customer-related data.
  Cause:
  
  Missing Customer Data: The customer for the specified revenue entry does not exist in the system. This could be due to data entry errors, or the customer may not have been created in the system.
  Incorrect Configuration: The configuration settings for revenue recognition or customer management may not be set up correctly.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing customer records.
  Inactive Customer: The customer might exist but is marked as inactive or has been deleted.
  
  Solution:
  
  
  Verify Customer Existence:
  
  Check if the customer exists in the system by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer Financials).
  If the customer does not exist, create a new customer record using transaction code XD01 (Create Customer).
  
  
  
  Check Customer Status:
  
  Ensure that the customer is active. If the customer is inactive, you may need to reactivate it or create a new active customer record.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to revenue recognition and customer management to ensure they are set up correctly.
  Ensure that the relevant settings in the financial module are properly configured to recognize customers and their associated revenues.
  
  
  
  Data Consistency:
  
  If data migration was involved, verify that all necessary customer data was migrated correctly. You may need to run data consistency checks or reconciliation processes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to this error message, as there may be additional context or updates provided by SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD03, FD01, FD03, and others related to customer management.
  SAP Notes: Search for SAP Notes related to error FMLGD614 for any specific patches or updates that may address this issue.
  Documentation: Review SAP's official documentation on revenue recognition and customer management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.