How To Fix FMFG079 - No customer open items found

SAP Error Message - Details

• Message type: E = Error

• Message class: FMFG - U.S. Federal Government Message Class

• Message number: 079

• Message text: No customer open items found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMFG079 - No customer open items found ?

  The SAP error message FMFG079 ("No customer open items found") typically occurs in the context of financial accounting, particularly when dealing with customer accounts in the SAP system. This error indicates that the system could not find any open items (i.e., outstanding invoices or payments) for the specified customer.
  Causes:
  
  No Open Items: The most straightforward cause is that the customer in question does not have any open items. This could be because all invoices have been paid or cleared.
  Incorrect Customer Account: The customer account number entered may be incorrect or does not exist in the system.
  Data Selection Criteria: The selection criteria used in the transaction may be too restrictive, leading to no results being returned.
  Posting Period: The posting period may be closed, preventing the display of open items.
  Authorization Issues: The user may not have the necessary authorizations to view the open items for that customer.
  
  Solutions:
  
  Verify Customer Account: Check if the customer account number is correct and exists in the system.
  Check Open Items: Use transaction codes like FBL5N (Customer Line Item Display) to manually check if there are any open items for the customer.
  Adjust Selection Criteria: If using a report or transaction that allows for selection criteria, try broadening the criteria to see if any open items appear.
  Check Posting Period: Ensure that the posting period is open for the transactions you are trying to view.
  Review Authorizations: Ensure that the user has the necessary permissions to view customer open items. This may require coordination with the SAP security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FBL1N: Vendor Line Item Display (for comparison)
  FB03: Display Document (to check individual documents)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on customer account management and open item processing.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.