How To Fix FMCA_INV062 - Automatic clarification of clarif. case &1 (category &2) not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_INV - PSCD Billing

• Message number: 062

• Message text: Automatic clarification of clarif. case &1 (category &2) not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_INV062 - Automatic clarification of clarif. case &1 (category &2) not possible ?

  The SAP error message FMCA_INV062 indicates that the automatic clarification of a clarification case is not possible. This error typically arises in the context of the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules, where the system is trying to process a clarification case but encounters issues that prevent it from doing so.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: Required data for the clarification case may be missing or incomplete.
  Incorrect Configuration: The configuration settings for the clarification process may not be set up correctly.
  Status Issues: The status of the clarification case may not allow for automatic processing.
  Business Rules: Specific business rules or conditions may not be met for the automatic clarification to proceed.
  Technical Issues: There may be underlying technical issues or bugs in the system.
  
  Solution:
  To resolve the FMCA_INV062 error, you can take the following steps:
  
  Check Data Completeness: Ensure that all necessary data for the clarification case is present and correctly entered.
  Review Configuration: Verify the configuration settings related to the clarification process in the SAP system. This may involve checking the settings in the Customizing (SPRO) for the relevant modules.
  Examine Status: Check the status of the clarification case to ensure it is in a state that allows for automatic clarification.
  Business Rules Compliance: Review the business rules that govern the clarification process to ensure that all conditions are met.
  Consult Logs: Look at the application logs or error logs for more detailed information about why the automatic clarification failed.
  Manual Clarification: If automatic clarification is not possible, consider processing the clarification case manually as a temporary workaround.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT for managing clarification cases.
  Documentation: Review SAP documentation related to Convergent Invoicing and FI-CA for more insights into clarification processes.
  User Exits and BAdIs: Check if there are any user exits or BAdIs that might be affecting the clarification process.
  SAP Notes: Search for relevant SAP Notes that might address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FMCA_INV062 error message in SAP.