How To Fix FMCA_INV060 - Inconsistent billing document: Inform system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_INV - PSCD Billing

• Message number: 060

• Message text: Inconsistent billing document: Inform system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_INV060 - Inconsistent billing document: Inform system administrator ?

  The SAP error message FMCA_INV060, which states "Inconsistent billing document: Inform system administrator," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an inconsistency in the billing document that needs to be addressed.
  Causes:
  
  Data Inconsistency: The billing document may have missing or incorrect data, such as invalid references to master data (customers, products, etc.).
  Configuration Issues: There may be configuration settings in the billing process that are not aligned with the data being processed.
  Incomplete Processing: The billing document may not have been fully processed or may have been interrupted during processing.
  Version Mismatch: There could be a mismatch between the versions of the software components or configurations being used.
  Custom Code Issues: If there are custom developments or enhancements, they may be causing the inconsistency.
  
  Solutions:
  
  Check Data Consistency: Review the billing document for any missing or incorrect data. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings related to billing and invoicing in SAP. Ensure that they are set up correctly and are consistent with the business processes.
  Reprocess the Document: If the document was interrupted during processing, try to reprocess it. This may involve re-running the billing or invoicing job.
  Check for Notes and Patches: Look for SAP Notes or patches that may address known issues related to this error. Apply any relevant updates.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that can provide insights into the inconsistency.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), VF02 (Change Billing Document), and SLG1 (Application Log) to investigate the issue further.
  Documentation: Review SAP documentation related to billing and invoicing processes to ensure compliance with best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FMCA_INV060 error and implement a solution to resolve it.