How To Fix FMBS197 - Entry not allowed: Customer Field is not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMBS - Budget structure

  • Message number: 197

  • Message text: Entry not allowed: Customer Field is not active

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FMBS197 - Entry not allowed: Customer Field is not active ?

    The SAP error message FMBS197 ("Entry not allowed: Customer Field is not active") typically occurs in the context of financial transactions or when working with certain forms in SAP, particularly in the Funds Management (FM) module. This error indicates that a specific customer field that you are trying to use is not active or has not been configured properly in the system.

    Cause:

    1. Inactive Customer Field: The customer field you are trying to use is not activated in the system configuration.
    2. Configuration Issues: The field may not be set up correctly in the relevant customizing settings.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the customer field.
    4. Data Entry Error: There may be an error in the data being entered, such as incorrect values or formats.

    Solution:

    1. Activate the Customer Field:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to the relevant section for Funds Management or the specific module you are working with.
      • Look for the settings related to customer fields and ensure that the field in question is activated.
    2. Check Configuration:

      • Verify that the configuration for the customer field is complete and correct.
      • Ensure that all necessary dependencies and settings are in place.
    3. Review Authorizations:

      • Check the user’s authorization profile to ensure they have the necessary permissions to access and use the customer field.
      • If needed, consult with your SAP security team to adjust the authorizations.
    4. Data Validation:

      • Review the data being entered to ensure it meets the required criteria for the customer field.
      • Correct any discrepancies in the data format or values.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the customer field in question.
      • Check for any notes or updates from SAP that may address this issue.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like FMX1, FMX2, or others related to Funds Management.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this error.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP configuration and troubleshooting.

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