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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 820
Message text: > Doc. & special G/L indicator & have been removed from dunning notice
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FM820
- > Doc. & special G/L indicator & have been removed from dunning notice ?The SAP error message FM820 indicates that a document and its associated special G/L indicator have been removed from the dunning notice. This typically occurs in the context of the dunning process, which is used to remind customers of overdue payments.
Cause:
- Document Status: The document may have been cleared or paid, which means it is no longer overdue and thus should not be included in the dunning notice.
- Special G/L Indicator: The special G/L indicator associated with the document may indicate that it is not subject to dunning (e.g., it could be a down payment or a guarantee).
- Dunning Configuration: The dunning configuration settings may exclude certain types of documents or special G/L indicators from being processed in the dunning run.
- Dunning Block: The document may have a dunning block set, preventing it from being included in the dunning notice.
Solution:
- Check Document Status: Verify the status of the document in question. If it has been cleared or paid, it should not be included in the dunning notice.
- Review Special G/L Indicator: Check the special G/L indicator associated with the document. If it is set to exclude from dunning, consider whether this is appropriate for your business process.
- Dunning Configuration: Review the dunning configuration settings in the SAP system. Ensure that the settings allow for the inclusion of the relevant documents and special G/L indicators in the dunning process.
- Dunning Block: Check if there is a dunning block on the document. If so, you may need to remove the block if it is appropriate to include the document in the dunning notice.
- Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance on handling this error message in your system.
Related Information:
If the issue persists after checking these aspects, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.
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