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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 822
Message text: > --------- Check legal dunning procedure and credit memos --- Phase II -
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FM822
- > --------- Check legal dunning procedure and credit memos --- Phase II - ?The SAP error message FM822 typically relates to issues with the dunning process, particularly in the context of financial management and accounts receivable. The message indicates that there is a problem with the legal dunning procedure or credit memos during the execution of the dunning run.
Cause:
- Incorrect Dunning Procedure Configuration: The dunning procedure may not be set up correctly in the system, leading to inconsistencies when processing dunning notices.
- Credit Memos Issues: There may be credit memos that are not properly accounted for or are conflicting with the dunning process.
- Missing or Incorrect Master Data: Customer master data or account information may be incomplete or incorrect, which can affect the dunning process.
- Open Items: There may be open items in the customer account that are not eligible for dunning due to their status or due date.
- Authorization Issues: The user executing the dunning run may not have the necessary authorizations to perform the action.
Solution:
- Check Dunning Procedure Configuration: Review the configuration of the dunning procedure in the SAP system. Ensure that all settings are correct and that the procedure is properly assigned to the relevant customer accounts.
- Review Credit Memos: Check for any credit memos that may be causing issues. Ensure they are correctly posted and that they do not conflict with the dunning process.
- Validate Master Data: Ensure that customer master data is complete and accurate. Check for any missing information that could affect the dunning process.
- Analyze Open Items: Review the open items in the customer accounts to ensure they are eligible for dunning. Resolve any discrepancies or issues with the items.
- Check Authorizations: Verify that the user has the necessary authorizations to execute the dunning run. If not, consult with your SAP security team to obtain the required permissions.
- Run Dunning Simulation: Before executing the actual dunning run, consider running a simulation to identify potential issues without affecting the actual data.
Related Information:
F150
(Dunning) to access the dunning run and configuration settings.By following these steps, you should be able to identify and resolve the underlying issues causing the FM822 error message in your SAP system.
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