How To Fix FM810 - > Account & is blocked for dunning

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 810

• Message text: > Account & is blocked for dunning

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM810 - > Account & is blocked for dunning ?

  The SAP error message FM810 indicates that a specific account is blocked for dunning. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. When an account is blocked for dunning, it means that the system has identified that the account should not be included in the dunning process, often due to specific reasons such as payment issues, disputes, or other financial concerns.
  Cause:
  
  Dunning Block: The account has been manually or automatically blocked for dunning due to overdue payments or other issues.
  Customer Master Data: The customer master record may have a dunning block indicator set, preventing the account from being included in the dunning run.
  Payment Terms: The payment terms associated with the account may not allow for dunning.
  Credit Management: The account may be blocked due to credit management settings or credit limits being exceeded.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check the dunning block field in the customer master data. If it is set, you may need to remove the block (transaction code FD02 for change).
  
  
  
  Review Dunning Procedure:
  
  Ensure that the dunning procedure assigned to the customer allows for dunning. You can check this in the customer master data under the dunning information section.
  
  
  
  Analyze Payment Terms:
  
  Verify the payment terms assigned to the customer. If they are too strict or do not allow for dunning, consider adjusting them.
  
  
  
  Credit Management Review:
  
  Check if the account is blocked due to credit management settings. You can review the credit limit and status in the customer master data.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the reason for the dunning block, consult with your finance or accounts receivable team for further insights.
  
  
  
  Run Dunning Program:
  
  After making the necessary changes, you can run the dunning program again to see if the account is now included.
  
  
  
  Related Information:
  
  Dunning Block Indicator: This is a field in the customer master that can be set to prevent dunning for specific reasons.
  Dunning Procedure: This defines how dunning is processed for customers, including the frequency and severity of dunning letters.
  Transaction Codes:
  
  FD03: Display Customer Master
  FD02: Change Customer Master
  F150: Dunning Program
  
  
  
  If the issue persists after checking these areas, it may be necessary to consult SAP support or your internal SAP team for further troubleshooting.